Refund Policy

At (Website Name), your satisfaction matters most to us. If you’re not completely happy with your purchase, we have a refund process in place for eligible products and services, as explained below.

When Can You Get a Refund?

You might qualify for a refund in situations like:

Physical products, such as tech gadgets or accessories bought directly from us.

Digital products like software licenses or subscriptions, but only if they haven’t been activated, used, or downloaded yet.

Certain services, like consultations or support, if the service agreement specifies that refunds are possible.

How to Request a Refund

If you want to ask for a refund, please do so within 30 days from your purchase date. Requests made after this period might not be accepted unless otherwise agreed upon.

To start the process, send us an email at (mention email) including:

• Your order number
• Details about the product or service
• Why you’re requesting a refund

We might ask for some extra information or documents to verify your request.

What Happens Next?

Every refund request is carefully reviewed on a case-by-case basis. If your request is approved, we’ll send you a confirmation email and process the refund as soon as possible.

Refunds are typically sent back to the original payment method. It usually takes around 5 to 7 business days for the refund to appear, depending on your payment provider.

Items and Services That Cannot Be Refunded

Refunds aren’t available for:

Digital products that have already been accessed, activated, or downloaded.

• Services that have been fully completed or delivered.
• Products that have been altered, damaged, or tampered with.
• Purchases made through third-party platforms—please check their refund policies directly.

Policy Changes

We may update this refund policy at any time, and changes will be effective as soon as they are posted on our website. We encourage you to check back regularly to stay informed.

Need Help?

If you have any questions or need assistance regarding refunds, feel free to reach out to us at (mention email). We’re here to support you and address any concerns.

Cancellation Policy

We understand that plans can change, so our cancellation policy is designed to offer flexibility while maintaining fairness in resource allocation.

How to Request a Cancellation

To request a cancellation, please reach out to our billing team or your account manager. Cancellation requests must be formally approved by the relevant department to be considered valid.

Cancellation Timeframe

Cancellations can only be processed if:

• The request is submitted within 24 hours of placing the order.
• The project has not yet entered the execution phase.

Third-Party Services

Please note that cancellations are not applicable for services provided by third-party vendors. These may include hosting, domain registration, external development, or creative content services.

For any questions about our cancellation policy, feel free to contact us at (mention email). We’re always ready to help!